Non admins are not personalized the field.

Vyanktesh08 · ‎03-12-2024

table having two states , but the user is able to see only 1 state and other state is not showing in personalized list columns(Gear Icon).

Dr Atul G- LNG · ‎03-12-2024

The issue is of ACL ., Check these type of ACL

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Vyanktesh08 · ‎03-12-2024

Hi Atul,

Thank you for the help and suggestion, I checked the ACL which have referred, in that their is one role, which I given to the user, but still having the same issue.

regards

vyaktesh

Anurag Tripathi · ‎03-12-2024

Make sure the user logs out and logs back in, the changes to roles take affect only on new login.

-Anurag

Dr Atul G- LNG · ‎03-12-2024

Try to logout and login. also do cache.do

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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