Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to create requested item without request

ramesh_r
Mega Sage

‎04-10-2022 08:51 PM

Hi All.

Is this possible to create the Requested item without Request?

Note - need to attach the workflow and catalog

 

Thanks

 

0 Helpfuls
  • 718 Views
2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

‎04-10-2022 09:22 PM

Hi,

This is not supposed to happen.

RITM should be having a Request linked with it.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Hitoshi Ozawa
Giga Sage
Giga Sage

‎04-11-2022 01:25 AM

Hi Ramesh,

In Navigator, enter "sc_req_item.list". Click the "New" button. Leave "Request" field empty.

What is the use case of creating just a requested item without a request? There's no request so what would a workflow do? Without a request, there's shouldn't be anything to approve because nobody is asking anything about it.