How to create requested item without request

ramesh_r
Mega Sage

Hi All.

Is this possible to create the Requested item without Request?

Note - need to attach the workflow and catalog

 

Thanks

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

This is not supposed to happen.

RITM should be having a Request linked with it.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Ramesh,

In Navigator, enter "sc_req_item.list". Click the "New" button. Leave "Request" field empty.

What is the use case of creating just a requested item without a request? There's no request so what would a workflow do? Without a request, there's shouldn't be anything to approve because nobody is asking anything about it.