How to create UI Button or Link in Service Portal??

anubhavr
Giga Expert

I want to create "Resolve", "Update" and "Close Incident" button or link in Service Portal for User to able to Resolve or Update or Close there own Incidents. There is no such option OOTB in Portal. How can I create Buttons or Links in and Portal page or widget. Please Answer with example code or little explanation.

6 REPLIES 6

Hi,



Can you tell me how did u created this UI Actions.



And this UI action is shown in form. I want UI action in Ticket state page. Please Help me i creating a button in Ticket page and how to Execute the line of scripts when that button is clicked.


Like in the below screenshot I have created 'Resolve' Button but I don't know how to run script when Resolve button is clicked.


find_real_file.png


Pooja74
Giga Contributor

Refer below Link

 

https://serviceportal.io/create-custom-action-buttons-service-portal/