how to customize display value of a reference field?

tarun43
Tera Contributor

Hi all

I have a refernce field on a catalog which is refering to asset table.

it should display the contract number , but after selecting contract number from the pop-up view ,its sill displaying serial number on the form.

it should display contract details instead of serial number.

thanks in advance....!Screenshot 2023-07-07 203108.png

 

 

3 REPLIES 3

Sagar Pagar
Tera Patron

Hi @tarun43,

 

The reference field display value is depends upon the column with attribute as display=true. It will be single column with display as true. If you change it to different column, it will reflect every reference field used.

For reference: Select a field as the table display value 

 

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Hemanth M1
Giga Sage
Giga Sage

Hi @tarun43 ,

 

Go to asset table and make the contract field display to true (FYI: it would change the display in all the asset reference)

HemanthM1_0-1688743172742.png

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

servicenow14710
Tera Expert

Hi @tarun43,

The display value id defined in dictionary attribute. If needed you can change the column which can be shown. But this change impacts all the places where this table is used. Thanks.