How to customize the Login Widget so that the External Login is the default

[tricial]

Anyone know how I can change the LOGIN Widget so that the default login is external login?

And the link on the bottom would be Use Internal Login?

I tried changing the HTML code around in the copy of the Login Widget Copy but have not had much success.

Basically I need the Login page to have the default form of External Login and the Link if they want to use internal login.

Have not seen much on the community on this, and I have not seen much help at all on Widgets in general.

Any help or suggestions would be greatly appreciated.

Tricia

This is a screenshot of what I am looking to have as the default login page

[masateru_tomiok]

I want to realize the same thing.
Is there any information to be helpful?

[Michael Lee1]

I'm not sure that it can be done this way since if you are using SSO with the Auto Redirect Idp property turned on, it will automatically take you to the login page of your Idp in order to login. For example, Azure is our Idp and so it redirects to the Microsoft/Office 365 login page when a user navigates to the instance URL. They will sign-in there and be redirected back to SNow. This is of course if they're not already signed in. The instance login page never presents itself. 

If it's setup this way, you can append /side_door.do to the end of the URL in order to login at the instance login page. 

[Dubz]

I was looking into doing the same thing as i have 2 idp's and i want to make it as seamless as possible for users to login.

The best solution i could come up with was to redirect users to a URL that takes them to the correct idp, you have to disable auto-redirect for this to work. The details are at the link below but basically syntax is:

https://<instance address>/login_with_sso.do?glide_sso_id=<sys_id of the sso configuration>

This works fine for our customer users as we're passing them through from our main company portal so we can control the URL but getting internal users to click a link is close to impossible apparently so we're making them click through the login widget. They only have to do it once and then their preference is cached in their browser.

https://docs.servicenow.com/bundle/jakarta-platform-administration/page/integrate/single-sign-on/tas...

EDIT: turns out the url works even whilst auto-redirect is set up so you auto-redirect to one IDP and still send out a specific URL to other users to authenticate

[Kim Sullivan]

Trying to do something similar. Would you mind sharing your page/code?