How to define trigger for mutiple users in ai agent use case in servicenow

[bindumadhav]

Hi, 

In ai agent use case there is 'Define Trigger' section to automatically trigger a use case which takes a single user. But my requirement is to define trigger to all the users in the assignment group when an incident is created.

With the custom script I can only return string and I am able return only one user.

Can anyone help me with this?

[palanikumar]

You can use "Use existing table" instead of custom script and select "Assigned to [task]"

[bindumadhav]

It is only taking single user. How do I define trigger to all the user's from the assignment group on the incident record?

[palanikumar]

I think Trigger supports only one user. If the purpose is to notify users, you can create a VA topic and send notification to the entire group