How to delete a document template ?

Sarah_P · ‎07-17-2023

Hello,

In Utah I have created several HTML document template that I now want to delete.

I can't seem to find how. Templates are in Editing state.

Sarah_P · ‎09-12-2023

In the end I created the following Fix Script in the scope of the Document Template to put the Templates I wanted to delete in Draft state.

var docTemplateIds = [
    '38e1ea601b59fd108cf1dce0b24bcbc8',
	'1099aeac1b59fd108cf1dce0b24bcbbb',
	'0ba9aeac1b59fd108cf1dce0b24bcbbf'
];

var gr = new GlideRecord('sn_doc_html_template');

gr.addQuery('sys_id', 'IN', docTemplateIds);
gr.query();
while(gr.next()) {
    gs.info("Deleting Document Template : " + gr.name);
	gr.setValue('state', 'draft');
	gr.update();
}

Then I deleted them from the list.

View solution in original post

Vaishnavi Lathk · ‎07-17-2023

Hello,

Refer below thread :- https://docs.servicenow.com/en-US/bundle/utah-platform-user-interface/page/use/using-forms/task/t_De...

Delete checklist or a template

In the navigation filter, enter checklist_template. list .
Select the check box by the checklist template you want to delete.
In the actions choice list, select Delete, found at the bottom of the page.
In the confirmation dialog box, click Delete.

Regards,

vaishnavi Lathkar

Sarah_P · ‎07-17-2023

Hello,

thank you for the answer but my question is not related to checklists.

Community Alums · ‎07-17-2023

Hello Sarah

Refer Below Document:

https://docs.servicenow.com/en-US/bundle/utah-platform-user-interface/page/use/using-forms/task/t_De...

Moonie · ‎07-17-2023

Hi Sarah,

I'm not sure if the HTML document template that you mentioned is this one, but I think you can try it. Let's navigate to All > Document Templates > All Document Templates. Please make sure that you have admin role to do this. The list will show all document templates, then you can delete what you want.

Hope this can help you!

Regards,

Moonie

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Please mark my response as correct/helpful as applicable!