How to delete the email received log from one RITM form only

[VIKAS MISHRA]

How to delete the recived email log from one particular RITM only (refer below screenshot).

[Ankur Bawiskar]

@VIKAS MISHRA 

very difficult to achieve.

you can try to hide specific email from the activity logs

this link has the solution but it uses DOM manipulation which is not recommended

Hiding specific emails from Activity

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@VIKAS MISHRA 

Thank you for marking my response as helpful.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct so that it benefits future readers.

[Hemant Goldar · Accepted solution]

HI @VIKAS MISHRA,

It's not recommended to delete any email log.

Still, If your business requirement wants to remove it on one RITM then follow the below steps.
Goto> System Logs> Emails > Search for the same subject and then delete that record.

I hope this helps!

Regards,

Hemant