How to direct the user to a specific section of the form?

[Virendra K]

Hi All,

The requirement is, If I hit the "Close" button to close the change request then it should ask for the Mandatory fields like Close Code , Close Notes which is on "Details" section of the form. 

Functionality is working as expected but if the focus/cursor is on another section then its not redirecting to (specific) "Details" section where the mandatory fields are placed.

How we could redirect cursor/user to specific section, "Details" ?

Regards,

Virendra 

[SN_Learn]

Hi @Virendra K ,

Please check the below KB:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694100 

[Virendra K]

Hi @SN_Learn 

Thanks for your reply.

I used like g_form.getControl('close_code').focus();

but suppose cursor is on another section(snap) then I want to set the focus/cursor on "Details" section where close_code field is placed.

Regards,

Virendra

[Ankur Bawiskar]

@Virendra K 

is it working in native?

Might be it's not supported in workspace?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Virendra K]

Hi @Ankur Bawiskar 

You are correct. Its not working on workspace.