How to disable attachments option?

ram2497
Tera Contributor

How to disable attachments option?

1 ACCEPTED SOLUTION

Monika2
Giga Guru

Hi Ram,

1) open the record(incident , change etc)

2) Right click on header then on configure-> Dictionary

find_real_file.png

 

3) Open the record with column name as blank.

find_real_file.png

 

4) Click on Advanced view related list.

find_real_file.png

 

5) In attribute field add one more attribute as no_attachment.

find_real_file.png

 

Hope that helps.

 

Best Regards,

Monika

View solution in original post

9 REPLIES 9

Monika2
Giga Guru

Hi Ram,

1) open the record(incident , change etc)

2) Right click on header then on configure-> Dictionary

find_real_file.png

 

3) Open the record with column name as blank.

find_real_file.png

 

4) Click on Advanced view related list.

find_real_file.png

 

5) In attribute field add one more attribute as no_attachment.

find_real_file.png

 

Hope that helps.

 

Best Regards,

Monika

table(resource_type_definition) has two records with column name as blank,Do both?

find_real_file.png

table(resource_type_definition) has two records with column name as blank.Do both?

find_real_file.png

Hi Jiajing,

Do it only for 1st record where table is resource_type_definition and type is collection.

 

Regards,

Monika

 

 

ram2497
Tera Contributor

Thanks