Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to disable attachments option?

ram2497
Tera Contributor

How to disable attachments option?

1 ACCEPTED SOLUTION

Monika2
Giga Guru

Hi Ram,

1) open the record(incident , change etc)

2) Right click on header then on configure-> Dictionary

find_real_file.png

 

3) Open the record with column name as blank.

find_real_file.png

 

4) Click on Advanced view related list.

find_real_file.png

 

5) In attribute field add one more attribute as no_attachment.

find_real_file.png

 

Hope that helps.

 

Best Regards,

Monika

View solution in original post

9 REPLIES 9

Monika2
Giga Guru

Hi Ram,

1) open the record(incident , change etc)

2) Right click on header then on configure-> Dictionary

find_real_file.png

 

3) Open the record with column name as blank.

find_real_file.png

 

4) Click on Advanced view related list.

find_real_file.png

 

5) In attribute field add one more attribute as no_attachment.

find_real_file.png

 

Hope that helps.

 

Best Regards,

Monika

table(resource_type_definition) has two records with column name as blank,Do both?

find_real_file.png

table(resource_type_definition) has two records with column name as blank.Do both?

find_real_file.png

Hi Jiajing,

Do it only for 1st record where table is resource_type_definition and type is collection.

 

Regards,

Monika

 

 

ram2497
Tera Contributor

Thanks