How to disable attachments option?

ram2497 · ‎04-17-2018

Monika2 · ‎04-17-2018

Hi Ram,

1) open the record(incident , change etc)

2) Right click on header then on configure-> Dictionary

3) Open the record with column name as blank.

4) Click on Advanced view related list.

5) In attribute field add one more attribute as no_attachment.

Hope that helps.

Best Regards,

Monika

View solution in original post

Ashutosh Munot1 · ‎04-17-2018

Hi,

Where you want to do it?

On Any form.

Thanks,
Ashutosh

ram2497 · ‎04-17-2018

Any forms(incident,problem,change)

Ashutosh Munot1 · ‎04-17-2018

HI,

See below links, Which is a perfect solution:

https://community.servicenow.com/community?id=community_question&sys_id=1a121721db101fc01dcaf3231f9619f0

https://fruitionpartners.eu/blog/2017/05/17/hide-attachments-servicenow-form/

Thanks,

Ashutosh Munot

Jaspal Singh · ‎04-17-2018

Hi Ram,

You can have a OnLoad client script written with below snippet for necessary tables.

function onLoad() {
//Type appropriate comment here, and begin script below
document.getElementById('header_attachment').style.display="none";
document.getElementById('section_header_spacer').style.display="none";
}

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.