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How to disable conflict records creation when conflict runs?

pavankumar970
Tera Contributor

Hi ALL,

 

I have a requirement to disable all conflict records creation. How to achieve this? PLease help me...

1 ACCEPTED SOLUTION

Hi @pavankumar970 

 

These records will be generated if the condition matches as per defined in Conflict property. If you disable those properties, you work will be done , but may i know why you want to remove / disable this?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

10 REPLIES 10

I need to disable conflicts record creation after running conflict detection on change_request table

Any screenshot buddy, to understand actually on change form. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Hii,

these records no need to create after conflict detection on change request table

Hi @pavankumar970 

 

These records will be generated if the condition matches as per defined in Conflict property. If you disable those properties, you work will be done , but may i know why you want to remove / disable this?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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to improve the performance, i want NO Conflict records