How to disable conflict records creation when conflict runs?

pavankumar970
Tera Contributor

Hi ALL,

 

I have a requirement to disable all conflict records creation. How to achieve this? PLease help me...

1 ACCEPTED SOLUTION

Hi @pavankumar970 

 

These records will be generated if the condition matches as per defined in Conflict property. If you disable those properties, you work will be done , but may i know why you want to remove / disable this?

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

10 REPLIES 10

I need to disable conflicts record creation after running conflict detection on change_request table

Any screenshot buddy, to understand actually on change form. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Hii,

these records no need to create after conflict detection on change request table

Hi @pavankumar970 

 

These records will be generated if the condition matches as per defined in Conflict property. If you disable those properties, you work will be done , but may i know why you want to remove / disable this?

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

to improve the performance, i want NO Conflict records