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How to disable conflict records creation when conflict runs?

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pavankumar970
Tera Contributor

‎02-28-2024 01:12 AM

Hi ALL,

 

I have a requirement to disable all conflict records creation. How to achieve this? PLease help me...

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to pavankumar970

‎02-28-2024 02:02 AM

Hi @pavankumar970 

 

These records will be generated if the condition matches as per defined in Conflict property. If you disable those properties, you work will be done , but may i know why you want to remove / disable this?

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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pavankumar970
Tera Contributor
In response to Dr Atul G- LNG

‎02-28-2024 01:48 AM

I need to disable conflicts record creation after running conflict detection on change_request table

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to pavankumar970

‎02-28-2024 01:51 AM

Any screenshot buddy, to understand actually on change form. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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pavankumar970
Tera Contributor
In response to Dr Atul G- LNG

‎02-28-2024 01:57 AM

Hii,

these records no need to create after conflict detection on change request table

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to pavankumar970

‎02-28-2024 02:02 AM

Hi @pavankumar970 

 

These records will be generated if the condition matches as per defined in Conflict property. If you disable those properties, you work will be done , but may i know why you want to remove / disable this?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

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pavankumar970
Tera Contributor
In response to Dr Atul G- LNG

‎02-28-2024 02:04 AM

to improve the performance, i want NO Conflict records

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