How to disable "Remove all" button on the Multi Row Variable set in service portal ?

Aarushi2 · ‎08-19-2020

The requirement is to hide or disable the "Remove All" button on the Multi-row variable set in the Service portal as we need to utilize only the edit button.

Any solution would be welcome.

Thanks in advance

Willem · ‎08-19-2020

Can you go to:

yourinstance.service-now.com/nav_to.do?uri=sp_instance.do?sys_id=e2656985ff630200ba13ffffffffff68

That will take you to the "SC Catalog Item"-widget instance used in the portal

If that is the Widget Instance you are using. If not, search for that Widget Instance.

Add this CSS:

//Hide attachment button CSS
  .r-2x > div:nth-child(1) > button:nth-child(2) {
         display: none;
  }

Like this:

The end result:

And with entries still hidden:

No customization needed. Just plain old CSS.

View solution in original post

Willem · ‎08-20-2020

@Aarushi did this solve your requirement? If so, can you kindly mark answer as correct? That will close the thread and help others find the answer as well.

asifnoor · ‎08-19-2020

Hello Aarushi,

There is no direct way to hide Remove all button. You might have to play around with DOM and hide it through CSS.