How to display additional record fields on assessment in the service portal?

[San124]

Use Case: We want users to verify specific fields for each software CI, including owned_by, department, managed_by, and managed_by_group. Currently, we're using an assessment to facilitate this verification. However, within the assessment, only the software name appears in the header (blue bar), which doesn't give users enough context.

To make this process easier for users, we want to display the current values of these fields directly within the assessment. This way, users will have immediate visibility of each field's existing values and can confirm or update them as needed.

We’d like to display the following information in the designated read area (see image) directly beneath the record name:

Department: [current record's department]

Managed By: [current record's managed_by]

Owned By: [current record's owned_by]

Managed By Group: [current record's managed_by_group]

This setup would provide users with a quick reference to the current values for each of these fields, helping them verify and confirm details efficiently without needing to navigate elsewhere.

How to Expose additional fields on the Attestation - ServiceNow Community
We have already tried the above  this is what we want but this doesn't work in the service portal.