how to display an icon/image beside a field in service operation workspace

[Yash38]

Hi All

I have written an onChange client script to display an image beside caller field whenever the caller in from russia just like we display VIP icon for VIP users.

The script is working fine in default view but in Service Operation Workspace we do not see that image beside caller field just like we see VIP icon.

How can I have the same behavior in Service Operation Workspace as well.

Regards,

Yash

[Ankur Bawiskar]

@Yash38

it won't work in Configurable workspace.

for workspace you need to use field decorators

Set up field decorators in Configurable Workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Yash38]

hi @Ankur Bawiskar 

But in this case, I'm using a custom image stored in db_image table and not the already existing icon.

[Ankur Bawiskar]

@Yash38 

Not very sure then