how to display announcement in mobile app

snow34
Tera Contributor

‎03-20-2022 09:57 PM

how to display announcement in mobile app

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Anitha H V
Giga Expert

‎03-20-2022 10:29 PM

Hi,

Please find the below link which may give you the solution.

https://community.servicenow.com/community?id=community_question&sys_id=6d40e68fdb4698109e691ea6689619c7

Please mark helpfull???? and correct✅ if it is!

Thanks & Regards,

Anitha H V

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Community Alums
Not applicable

‎03-20-2022 11:16 PM

Hi ,

Please follow these steps, these will surely help:

  • Navigate to System Mobile->Applets.
  • Create a applet – Announcements of type List Screen.
  • Create an Item Stream Segment - Announcements Item Stream Seg.
  • Open the Item Stream Segment record, create an Item Stream - Announcements Item Stream.
  • Open the item stream record.
  • Navigate to System Mobile -> Data items in a new tab.
  • Create a data item - Announcement Data Item.
  • Set condition type as declarative, table as Announcement and query condition as active = true. Save.
  • Navigate back to item stream record and select the data item created.
  • Open Item View (sys_sg_item_view) table in new tab.
  • Create an item view - Announcement Item View.
  • Set table as Announcement, set item view JSON in order to display the items properly in the app. Save.
  • Navigate to System Mobile->Mobile UI Styles in a new tab.
  • Create Announcement Style A for announcements with display style normal, adding a background colour of blue.
  • Create Announcement Style B for announcements with display style urgent, adding a background colour of red.
  • Create Announcement Style C to add white font to the announcement title.
  • Create Announcement Style D to add white font to the announcement summary.
  • Navigate Back to the Item View page and add the styles created. Save.
  • Open Master Item (sys_sg_master_item) table in a new tab.
  • Create Announcement Master Item record.
  • Add Announcement Item View in the item view field.
  • Set condition active = true. Save.
  • Navigate back to the Announcement Item Stream page.
  • Add the Announcement Master Item created. Save.
  • Navigate to System Mobile ->Applets in a new tab.
  • Create an applet - Announcement Form of type Form Screen.
  • Set the Announcement data Item in the data item field. Save.
  • Navigate to System Mobile ->Applets in a new tab.
  • Create an applet – Announcement details of type Details screen.
  • Set table as Announcement.
  • To the Screen Fields related list add title, summary and details URL fields. Save.
  • Navigate to the Announcement form applet.
  • Add Announcement details applet to the Form screen segments section. Save.
  • Navigate to the Announcement Master Item.
  • Add Announcement form to the embedded screen field. Save.
  • Create an ACL announcement.none for providing read access to end users.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

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