I’m running a client script to make two updates to a Device record. One update is captured as expected, but the other is not done. There is no error message or anything to indicate what the problem is. To start, the Device record has Status of “Activ...
Dear all, I need to build on ServiceNow mobile a page in which I have : A list of Incident which has the GPS position in which it has been identifiedWhen user select an Incident, I need to display it on google maps as part of my Incident view ( I do ...
I’m trying to create a scheduled report that sends open P3 incidents to the owners of the Business Service (BS table) for each P3. I have: A reportA scheduled report (on demand)A script that generates the list of email addresses and sends the report ...
Hi All, Can anyone please help us on the below requirement. We developed one catalog with few variables. In that one variable callled Company (Select Box type) with drop down options. ANd another variable called Region (List collector type ---> Ref...
I am getting this error "Syntax Error or Access Rule Violation detected by database ((conn=874917) Unknown column 'bs.a_ref_6' in 'on clause'" every time I try and run a database view on a table. The column is visible and the syntax is correct. If I ...
so I need to send credentials to an external API, but their API requires the key and secret are base64Encoded. so I need to be able to store the secret somewhere so that I can still do this encoding to it. Regular password fields don't work because S...
Hi everyone, I created a new column on the task table, with a script on the calculated value field to show if records have attachments: The script and field are working, showing the correct information on the list view. However I am not being ab...
Hello, I have a unique problem and am looking for some guidance/help if possible! Currently, in the service portal we have designed it so that the title of the catalog item is a font color white and the background for the header area that displays th...
I want to know how to trigger email whenever i add attachment to incident ticket.Mail should be trigger to "Caller"
Hi, I created a new action following these instructions. I had to slightly modify it as I wanted an array of short descriptions from a custom table. It works when I test it. I get an output containing the values from the target field. However, when I...
Hello,On the change request form, I need to add a second related list which refers to conflicts, in this case purely scheduling conflicts (i.e. date and time, as opposed to CI conflicts) and the table we are querying is a custom table which contains ...
Hi All,I have Requirement where i need to Create Child RITM in Parent RITM workflow with copying all the parent RITM variables with fresh workflowSample Workflow diagram i have shared below with full detailIn below screen shot Network task having few...
Hi,We've performed our first clone from PROD to UAT (Test) instance.It went ok, but I have one issue that I needed to address, that I do not like.Update source was removed and copied from PROD. That gave me an idea that I might need to use Preserver ...
How to make the section name display different labels in the English environment and the Japanese environment
Hi, I have used data table widget in my custom widget and whenever I try to export the table in CSV format the data has column backend name instead of column label. But this problem is not while exporting with Excel and pdf. How can I get column lab...
