Hello, Does anyone know how to get the client Local IP address in servicenow. I see there is a way to get the Public IP address using the below method, but need a way to get the local IP address.gs.getSession().getClientIP(); Please let me know if...
On the below request form from our service catalog, I would like the group of text boxes / reference fields to auto-fill based on the user data from the first reference field. I have been seeking an onChange Catalog Client Script / Script Include to ...
Hi All, Good Day! I was asked to the below requirement and as my task doesn't mainly include scripting I'm trying to process what is being asked here: Create a new function called ChangeManagementUtil called "isContainsRetiredCIs" which accepts the c...
Hi all, I have this array of objects, and i have to take the first object that have property 'userId' as a number For example i want to take object {name: 'Mario',userId: '040287960321'} to do this I would like to do a while-loop and use regex, so th...
Hi All, We have multiple data sources to update CMDB, we don't need to manage some class data but those are getting populated by difference data sources (Specifically Discovery). Hence our CMDB's record count crossed 9 lakh and kept on increasing. I...
Hello - I am working on a User Criteria requirement for a Catalog Item that I am adding. We have a custom field on the sys_user table called: u_job_code. I only want users with a specific job code to see this catalog item. This u_job_code field ...
I am trying to create a script to read LDAP based on this old post: Reading LDAP in a script - Developer Community - Question - ServiceNow Community The ServiceNow Packages Call Removal Utility replaces the packages as follows // var ldapc = new Pack...
Hi Team, I am facing this unusual issue where a schedule job does not trigger for a schedule job, however the same works when run from background script. The condition is something like this var chg = new GlideRecord('change_request'); chg.addEncod...
Hi Folks, I have done Language Translation for HR Service Name. The Translation is working correct when viewing from native view but the Translation not working when viewing from ESC Portal. Native View in English - Native view in Spanish- Work...
Hi all, I have a Client Script where I am adding Choices through addOption() but when I save the record the backend value is populating instead on Label. g_form.addOption('u_available_phone', '10', ans1[0]);
in flow designer action , is there a way to combine two input variables in one data pill to be the value . As an example, input variable location = city data pill + state data pill
GlideEncrypter in scoped app? Create a new script include in the global context that takes your string value as a parameter and then use GlideEncrypter to do the work for you inside the script include function. You then return the the encrypted value...
I have written a business rule to get all the affected CI of an incident. But when I am trying to update the work notes with an array of affected CI's, I am getting org.mozilla.javascript.NativeArray@16e67ab. Here is my code I'm using in Business Ru...
Hi all, The following Script returning null value. I need consumer sys_id. Thanks in advance Script Include - var customerPhones = Class.create();customerPhones.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { ConsumerS: functi...
My Requirement : Only the assignment group members should be able to view the tickets What are the different ways to perform this action.
