How to display Answer for Assessment which is choose by requestor in Emil Body?

sruthig
Tera Expert

Hi Team,

How to display Answer for Assessment  in Emil Body?

I have created notification on "asmt_metric_result" Table. I want to display One of the assessment answer which is choose by requestor in notification body.

Notification Table - asmt_metric_result

Condition

Metric  - Question

String Value  - Answer

find_real_file.png

What will contain

I want to display one of the Assessment answer in Email Body

Question in Assessment -  Please select countries

Answer may be multiple countries (Multiple select box)

Please suggest.

 

Regards,

Sruthi

5 REPLIES 5

Abhijit4
Mega Sage

Hi Shruti,

You will have to write email script to show all countries in email body. Use below script,

var countryArray=[];
var grCountry=new GlideRecord("core_country");
grCountry.addEncodedQuery("sys_idIN"+current.country_variable_name_here);//replace 'country_variable_name_here' with your field name
grCountry.query();
while(grCountry.next())
{
countryArray.push(grCountry.getDisplayValue());
}
template.print(countryArray.join(","));

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Regards,
Abhijit
Community Rising Star 2022

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP