how to display change request number in ritm description filed once change request is created

[Arjun Reddy Yer]

Can anyone help me @Vasantharajan N @Ankur Bawiskar 

As I need to display change request number in ritm description filed once change request is created

Tried with Business Rule and the condition is when the change state is in New. 

But not able to get the Change Request number.

Business Rule: 

var chnGr_sysId = current.change_request.toString();
var riTs = new GlideRecord('sc_req_item');
riTs.addQuery('parent', chnGr_sysId);
riTs.addActiveQuery(); 
riTs.query();
if (riTs.next()) {

     riTs.description = current.number.toString(); 
     chGr.update();

 }

[KB18]

Dear @Arjun Reddy Yer 

Please try using the below code

var riTs = new GlideRecord('sc_req_item');
riTs.addQuery('parent', current.sys_id);
riTs.addActiveQuery(); 
riTs.query();
if (riTs.next()) {
     riTs.description = current.number; 
     riTs.update();
 }

[Akshay37]

Hi @Arjun Reddy Yer ,

Try writing insert BR without any condition on "change_request" table and update your code as below:

var chnGr_sysId = current.sys_id;
var riTs = new GlideRecord('sc_req_item');
riTs.addQuery('parent', chnGr_sysId);
riTs.addActiveQuery(); 
riTs.query();
if (riTs.next()) {

     riTs.description = current.number.toString(); 
    riTs.update();

 }

 Please Mark it as correct/helpful if this helps you.

Thanks,

Akshay