How to display only request on My Request Widget?

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Ricardo Sanche3
Tera Contributor

‎04-06-2023 07:46 AM - edited ‎04-06-2023 07:50 AM

Hi,

OOTB My Request widget display both requests and incident but my requirement is to show only requests separately.

how to achieve this?

When I click on My request it takes me to my request where I see both incident and request.

Active Widget.JPG

 

 

List view.JPG

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Ahmmed Ali
Mega Sage

‎04-06-2023 08:56 AM

Go to request_filter table and query with below condition.

AhmmedAli_0-1680796549246.png

 

 

Then you can disable the entries which you do not want to show.

If I could help you with your Query then, please hit the Thumb Icon and mark my answer as Correct!!

Thank you,
Ali

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Go to solution
Ahmmed Ali
Mega Sage

‎04-06-2023 08:56 AM

Go to request_filter table and query with below condition.

AhmmedAli_0-1680796549246.png

 

 

Then you can disable the entries which you do not want to show.

If I could help you with your Query then, please hit the Thumb Icon and mark my answer as Correct!!

Thank you,
Ali