How to display task in Service portal.

bsk
Kilo Expert

I am looking for some suggestions on displaying task in service portal.

When we enter a task number and hit "enter" it should display task record.

If task in not available is returns "task not available".

incident result.PNG

1 REPLY 1

Fares Asadi
ServiceNow Employee
ServiceNow Employee

Hi Santosh,



If you're working with the default out of the box SP, then the search is not configured to search for tasks. If you'd like to configure that then you'll need to go to the portal record and add the task/incident/request table(s) to the portal's search sources:



Screen Shot 2017-07-23 at 14.29.23.png



Please let me know if this answers your question.