Can anyone help me @Ankur Bawiskar @Vasantharajan N @Pradeep Sharma
As I need to display the business elapsed percentage of SLA results as Round number in the SLA Email Notification.
Currently it's triggering as mentioned in the below screen shot
So I need to display the business elapsed percentage of SLA as 50% only not 50.11% in the Email Notification.
As currently I had configured the Email Notification as mentioned in below screen shot
@Arjun Reddy Yer - Please include '%' after you do round of in the subject. I've highlighted where you need to include.
Math.round(current.business_percentage) + "%"
For your reference
Result
@Arjun Reddy Yer - Please use email.setSubject() in your email script to set the right subject.
Result
@Arjun Reddy Yer - Not required. Just include the mail script which override the subject that you set in the email notification
but it should display with Target SLA which is Response or Resolution in subject line
@Arjun Reddy Yer - Please use "current.sla.target.getDisplayValue()" in the email notification script to set whether it's Response/Resolution. Refer to the screenshot below
