How to embed PDF in widget on service portal

anureet1
Kilo Contributor

I want to embed PDF on service portal in a widget i am trying with <a href='sys_attachment.do?sys_id=b9a7056ddbd058900bb3644a4b9619a9'><b>How to submit a question</b></a>

but nothing is visible to  user with snc_internal role.

 

 

1 REPLY 1

p_kanczugowski
Tera Guru

Hello!

Attachment (sys_attachment) is a table like any other; you need to make sure that read access is permitted. You'll likely need to either add the role to one of the ACL records you have (type = record, operation = read), or create a new one. The more restricted (i.e. narrow) access is, the better!

Also, make sure you're using correct syntax for the URL (note the slash in front):

/sys_attachment.do?sys_id=8ccbd5c04f620300f6c101f18110c716

Please mark this response as correct/helpful if this is what you've been looking for!