How to enable push notifications for all users at once, with scripting for mobile

Devika3 · ‎09-24-2020

Please let me know how to enable push notifications for all the users at once using scripting.

Regards,

Devika.

asifnoor · ‎09-24-2020

Hello Devika,

They are managed in cmn_notif_device table. Try this code. This will register push notification to all active users of sys_user table.

var gr = new GlideRecord("cmn_notif_device");
var user = new GlideRecord("sys_user");
user.addActiveQuery();
user.query();
while(user.next()) {
  gr.initialize();
  gr.name="ServiceNow Classic Mobile Application"; //mention your application name
  gr.type="Push";
  gr.user=user.getValue("sys_id");
  gr.active=true;
  gr.insert();
}

Mark the comment as a correct answer and also helpful if it solves your problem.

View solution in original post

asifnoor · ‎09-24-2020

This is the table used by user to store the user preference by device.

If you look at type column you can see different options such as email/push/sms etc

So whichever type of notification the user subscribes, then entry is made into this table.

For testing purpose, create a manual entry of 1-2 users and check once. Once working, then you can run a script.

Mark the comment as helpful and correct answer if it answers your question.

Devika3 · ‎09-24-2020

Thanks Asif

asifnoor · ‎09-24-2020

Hello Devika,

Could you also mark the comment as a correct answer so that the question is moved to the solved list.

naveenreddy0871 · ‎05-31-2023

Hi Asif ,so where i need to use this script