How to enable the email client and autopopulate the To: field??

naveenmyana · ‎07-20-2017

Hi,

How to enable the email client on the requests form and also I need to populate "To" address with the" Requested For" email address...Please help me out how can i resolve this one..

Thanks,

Naveen

Mihir Mohanta · ‎07-20-2017

Just add the field name in To field of the template without inside bracket.

Example :

Use caller_id instead of ${caller_id}

View solution in original post

naveenmyana · ‎07-20-2017

Hi Dan,

Why I am not able to see the correct answer button for my posts, could you help me out in fixing this?

Thanks,

Naveen

Mihir Mohanta · ‎07-20-2017

Thanks Dan ..

naveenmyana · ‎07-21-2017

Hi Mihir,

I need one more favour from you, I also need to populate the cureent login user in cc field along with requested by, Can u pls suggest me anything on this one!!!

Thanks,

Naveen

naveenmyana · ‎07-21-2017

Hi Mihir,

Please refer my screenshot FYI...can u help me out on this one pls..

Mihir Mohanta · ‎07-21-2017

Add

javascript:gs.getUser().getRecord().getValue('email');

On the field of the template where you want to auto populate the logged in users email.