How to enable the email client and autopopulate the To: field??

[naveenmyana]

Hi,

How to enable the email client on the requests form and also I need to populate "To" address with the" Requested For" email address...Please help me out how can i resolve this one..

Thanks,

Naveen

[johnram]

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[kiki330611]

I have a question regarding the To field as well. Does anyone know if this field can be filtered based on a certain conditions in user table? Like user location is "something" or email is not empty...

I knew the older version of ServiceNow couldn't do it but not sure if Jakarta has any fix around this?

Thanks!!

[Amrit Pal]

Go to the Table in which u want to make the icon available.

On the top left , press three line icon and go to dictionary records

In the advanced view , write email_client = true in the attributes field.

[samwallace881]

I got this to work - however, one thing to note is that this has to be added on the 'collection' type field. Go to the table you want to add it on, find the column with no label (should be of type 'collection', add email_client=true to that attribute.