How to enter value in "Journal Input" type field using server side script?

[vaibhavdesai]

Hello,

I have written below code to update my approval status and rejection comments on approval table. My state is updated but I am facing issue in updating value in comment field. It is Journal input field.

var approval = new GlideRecord('sysapproval_approver');

  approval.addQuery('sysapproval',number);

  approval.addQuery('approver',userID);

  approval.query();

  while(approval.next()){

  approval.comment = comments;

  approval.state = 'rejected';

  approval.updateWithReferences();

  }

Thanks you in advance. Help is really appreciated.

Regards,

Vaibhav Desai

[Abhinay Erra · Accepted solution]

You know what, your field name is incorrect here. It should be comments and also use update here. You do not need updateWithReferences()

var comments = this.getParameter('sysparm_comments');

  var number = this.getParameter('sysparm_number');

  var userID = this.getParameter('sysparm_userID');

  gs.log(">>>>>>>>>>>>COMMENTS   "+comments+" NUMBER "+number+" USER ID "+userID);

  var approval = new GlideRecord('sysapproval_approver');

  approval.addQuery('sysapproval',number);

  approval.addQuery('approver',userID);

  approval.query();

  while(approval.next()){

  approval.comments = comments;

  approval.state = 'rejected';

  approval.update();

  }

[vaibhavdesai]

Hey abhinay,

Really thanks. Can't understand how i missed it. Thanks again.

Regards,

Vaibhav Desai

[Abhinay Erra]

Not a problem. It happens with everyone.