How to export incident templates (and see display value of assignment groups selected on them)?

[jas101]

Hi guys,

I know I can go the sys_template table to export templates although is there a way to do this so I can see the 'Assignment group' display value used on the template? The closest option I've seen so far is adding the column 'Template' which includes all fields and values on the template but this then shows sys IDs.

Thank-you!

[sachin_namjoshi]

There is a system property that needs to be changed to export the display values.

Set Use Label to true

Regards,

Sachin

[sachin_namjoshi]

You will need to use sysparm_display_value parameter to export with display value instead of sys_id.

check below for more details

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/exporting-data/co...

Regards,

Sachin