Hello All, Requester who ever submitted the record and when ever open their record and tried send messages but they couldn't because field is not available to them. Is there a way to show that field for requesters? and even attachment icon is missin...
HI, I have a onsumit client script on a form, when a value of a field changes I need to check if the value is same as another field and if so, do a confirm popup. Can someone help with this please.
Hi,On the incident form we have OOB fields - 'State' (state) and also 'Incident state' (incident_state). I know the 'state' is synced to 'incident_state' but was wondering the following: 1) Why is this 'incident_state' field provided by ServiceNow?2)...
i have create list for 2 roles(manager and employee) users in the workspace .if manager role user open the workspace-->Work order task--> my imoportant list1, this user able to access only records having the start date after septmber-01 every year....
Hi everyone, how can I make Mandatory fields in CSM/FSM workspace ? Can I use UI policy ?
Hi everyone! I am completing the system administrator course through NextGen cohort. Recently, I completed a flow chart and when it got to the testing stage (like the visual of everything before clicking test), I had an error at step 2; I had to fals...
I'm trying to figure out if there is a way to include a whole form in one update set. All customizations - new customer fields, layout, table changes,.... This would be an obvious thing to do, but, I am not able to find anything on this. Only thin...
Hello Experts,I am using the below script to find duplicate CIs based on unique identifiers. For computer class, I am using serial numbers as a unique identifier. The below script working fine but it's giving me duplicate CIs from the child class as ...
In virtual agent,the card response shows the case number and when clicking on it its taking me to sp portal. I tried to change the OOTB URL navigation of "URL mapping for HR cases" from esc to the new portal that I have created which is present in t...
Is there any custom relationship types in CMDB?
Hello, There was an After Business Rule on Insert and Update when assignment group changes to 'Service Desk'. I don't want to use the current.update(); on below script. (function executeRule(current, previous /*null when async*/) { var incCreate = n...
I have created a ui action and given some action to it. once the ui action is clicked it should hide on the form. how to achieve it, quick help would be really appreciated.
Hi all,How do I change the widget font color to white and widget background color to blue on CSM portal? Thanks
Hi, We are using UI builder to create a page with 2 lists showing data from different tables.After adding lists ,it allows multiple records to be selected from both lists.However, the requirement is to allow only 1 record to be selected from 1st tabl...
