does onload() runs when the form is submitted/updated?
Hi I have doubt that onload client script executes only when the form is loaded for the first time or it also executes when the form is submitted/updated. Thanks
Forum Posts
IoT Devices
How do we get IoT devices into Snow, do we use discovery mechanism or what are appropriate tools we can use.If someone had worked on this suggest me what servicegraph connector would be solution to get IoT devices into Servicenow.
Resolved! About Slack Spoke PostMessage in FlowDesigner
Happy New Year, It's Ken. I have a question about Slack Spoke PostMessage in FlowDesigner.We are using Slack Spoke when a record is created.The poster's location is displayed in the notification text.Location has two types: a reference column (cmn_lo...
Approval email and service portal short description is incorrect/different
Ideally, I want to make the service portal short description of the RITM different but have the approval request email short descriptions unique. Currently the way it is working now is each approval group in the workflow has a unique script that says...
Client Script is not working for all roles
Hi All,I have the itil access when i select this Roles it gives "No Match Found" . Note : it is working perfectly for admin access. I am getting another error as well when i select Roles Below is the Client Script written on Variable Set Client S...
Create Custom Table extending from Task table and use for below API
Hi All,Can anyone help me through the process, Am new to this field.
In Service operational workspace need to add caller column to show all the users.
Hi, In Service operational workspace need to add caller column, i have added that column through personalize setting for me and it is visible for me only but it should be visible for every user. And i have added the view is SOW on task table.So can y...
Resolved! Getting error while creating notification on any of the customtable
Hi All, I am unable to create notification , as getting below error , tried with different custom table as well but getting this error. Can anyone please guide me. onSubmit script error: TypeError: Cannot read properties of undefined (reading 'option...
Is server of rocky linux as connector required for integration with Servicenow and Seceon ?
Hello Please guide me... if below pre-requisites are really required for integration between Servicenow and Seceon as this same told to do from Seceon team before integration. 1. Connector Server with below configurationCPU - 2.0 Ghz ; 4 or 8 cores* ...
Resolved! Send Email from form on a custom table
Hi,I would like to use a functionality that is available on incident form assuming that this would track all email activities under notes. Can this be enabled ?
Notifications
Hello, folks.I've created notifications for the caller since the record was created. To check if it works, the user was impersonated, and the request was created. After it, I checked Logs→Email, where email is displaying. But how about notification? ...
Resolved! Integration
How can stop the doubling record creation so, I have integrated Snow Pdi 1 (as source) to snow pdi 2(as Target) and snow pdi 2(as source) to snow pdi 1(as Target) .so, I am facing the issue whenever i am creating incident in PDI 1 then it is creating...
problem with dashboards blank page after update to the version to Vancouver
HiI have a problem after a change and update to the version to Vancouver . Users with ITIL roles cannot see their dashboards, they are redirected to a blank page . Does anyone know the reason? and how to fix this?Tnx
Resolved! in a closed change request, the planned date can be overwritten
Hi! In a closed change request, how can I prevent the date/time window from being overwritten in the conflict calendar?
If we submit request for catalog , so only selected members should be able to access ticket.
Hi ,If we submit request for particular catalog item. So only selected members form the groups should be able to access the tickets.
