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07-17-2025 04:04 AM - edited 07-17-2025 06:09 AM
We have around 3000 RITMs but I need to move only 500 RITMs from one SN to another SN instance (including the variables and its values for 500 RITMs)
I used a filter to export those 500 RITM via XML and imported in target instance but the variables section did not show up on the RITM, and I understand the reason - that the variable data sits in different table which is sc_item_option.
Hence, I went to sc_item_option table to export the XMLs but problem is that, I couldnt find a way to use the filter on this table.. something like 'RITM is one of <1,2,3..500>' on this table.
Anyone knows how to export the variables and its values from sc_item_option table for those specific 500 RITMs?
Solved! Go to Solution.
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07-17-2025 06:26 AM
Hi @Suggy ,
yes run the script in the source instance
you will get the sysids of the those variable and value records
goto those tables and filter the records using sysid is one of {out put sysids}
and then export them as xmls
do the same with sc_item_option_mtom
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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07-17-2025 04:15 AM
Hi @Suggy ,
move sc_req_item, sc_item_option and sc_item_option_mtom
records
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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07-17-2025 04:16 AM
Hi @Suggy
Use "sc_item_option_mtom" many-to-many table.
Regards,
Siva
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07-17-2025 04:19 AM
Hello @Suggy ,
You need to import the XML from below tables
sc_item_option_mtom
sc_item_option
Thank you.
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07-17-2025 04:21 AM
Hi @Suggy
You need to export Variables and the corresponding chocies:
- Variables
- item_option_new
- example: "Disk"
- Variable sets
- item_option_new_set
- Variable's and Variable Set's choices
- question_choice
- example: ", 128 GB, 256 GB, 512 GB, etc"
- it covers both select box and multiple choice
And I hope I haven't forgotten anything.
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