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How to extract text from Short description field?

jackh
Kilo Contributor

HI,

In my Script Include, I need to check some text from Short description field of an Incident ticket.   Is there a variable I can use to extract the Short description field?


Thanks

1 ACCEPTED SOLUTION

Anurag Tripathi
Mega Patron
Mega Patron

Not sure if i understand fully, but in script include you can get the short description by using


current.short_description


Or


gr.short_description     //considering gr is your glide record object


-Anurag

View solution in original post

6 REPLIES 6

jackh
Kilo Contributor

Thanks, Travers


booher04
Tera Guru

Jack - are you just looking for what the field name is for short description or are you looking for the script that would pull that data from the field?