How to extract text from Short description field?

jackh
Kilo Contributor

HI,

In my Script Include, I need to check some text from Short description field of an Incident ticket.   Is there a variable I can use to extract the Short description field?


Thanks

1 ACCEPTED SOLUTION

Anurag Tripathi
Mega Patron
Mega Patron

Not sure if i understand fully, but in script include you can get the short description by using


current.short_description


Or


gr.short_description     //considering gr is your glide record object


-Anurag

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6 REPLIES 6

Midhun1
Giga Guru

Hi,



current.shortdescription will get your text from the form.


current.name of the field


Anurag Tripathi
Mega Patron
Mega Patron

Not sure if i understand fully, but in script include you can get the short description by using


current.short_description


Or


gr.short_description     //considering gr is your glide record object


-Anurag

current.short_description does pull the value from this field.   What's the max length of short description field?



Thanks


If you right click on the field itself and Configure Dictionary you can see/set that value to whatever you need.   It's max length



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