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01-23-2025 11:08 AM
Hi
Can any one please tell me how to filter a list based on the class of the configuration item
For instance, I want to filter incidents where the class of the configuration item is "Windows server"?
ServiceNow doesn't allow mw to select the field class of the configuration item (see attachement)
Thank you
Solved! Go to Solution.
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01-23-2025 11:56 AM
Do you have another entry below this for Configuration item fields, like this?
If you are not seeing any of these => entries, at the bottom of the list do you have the option to Show Related Fields?
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01-23-2025 11:56 AM
Do you have another entry below this for Configuration item fields, like this?
If you are not seeing any of these => entries, at the bottom of the list do you have the option to Show Related Fields?
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01-23-2025 12:53 PM
Thank you Brad
is it working fine now