How to find out Third Party systems consuming ServiceNow API
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‎12-15-2022 10:42 AM - edited ‎12-15-2022 10:42 AM
Just checking if there is a way or a log find out all the third party systems consuming a ServiceNow API.
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‎12-15-2022 10:45 AM
To find out which third-party systems are consuming the ServiceNow API, you will need to access the ServiceNow instance and check the API usage logs. Here is a general overview of the steps you can follow:
Log in to your ServiceNow instance as an administrator.
From the main menu, navigate to System Logs > API Usage.
In the API Usage logs, you should see a list of all the API calls that have been made to the ServiceNow instance, including the source IP address and the API endpoint that was accessed.
You can filter the logs by date range, API endpoint, or source IP address to find the specific API calls you are looking for.
Once you have identified the third-party systems that are consuming the ServiceNow API, you can take further steps to manage and monitor their usage, such as setting up API keys and rate limits.
Keep in mind that the exact steps for accessing the API usage logs may vary depending on your ServiceNow instance and the version you are using. If you are unsure of how to access the logs, you can refer to the ServiceNow documentation or contact support team for assistance.
Please Mark this as Accepted Solution / Helpful if you find the response useful.
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‎12-15-2022 11:05 AM
Thanks Veer, this was very helpful,
The System Logs seem to go as far back as 1 month.
Is there a way we can tap into and look for all the api calls made? Our system is ~5 years old.
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‎12-15-2022 11:18 AM
Please mark this as helpful / Accepted solution
apart from logs I could not see other approach to see the details.