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‎08-04-2016 10:32 AM
I am working with the inbound email actions and part of the script shows the sys_id for an assignment group. I want to change that assignment group and need to know how to find the sys_id for the group I want to use. How do I list out the sys_id's of all my assignment groups?
if (sentTo.toLowerCase().indexOf('mail@mymail.com') >= 0) {
current.u_assignment_group = '582bfe9a37c15600372fa6d2b3990e1d'; //group1
}
}
Solved! Go to Solution.
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‎08-04-2016 10:35 AM
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‎08-04-2016 10:35 AM
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‎08-04-2016 10:41 AM
Thank you... I just found it right before you responded.
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‎08-04-2016 10:36 AM
Hi Rich,
You can also pass group display name as
current.assignment_group.setDisplayValue('PASS GROUP NAME HERE');
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‎08-04-2016 10:37 AM
I think it is always easier to use something like this:
current.u_assignment_group.name = 'Service Desk';
