How to find update history and by which server action the update happened on a specific field

[Madhav Rao D V]

Hi All,
To understand the scenario,
For example: The priority of the incident updated to 1-Critical (or) 2-High (or) any value in the priority choice list. Is there any way to find the

1. Update history of the field
2. What all the updates on the field
3. Which business rule/UI action/server-action triggered the update??. 

[Anand Kumar P]

Hi @Madhav Rao D V ,

You right click on form header and History-->List  it will navigate you to sys_history_set table there in Audit history you can check old value of priority and new value it got updated.

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand

[Madhav Rao D V]

Hi @Anand Kumar P ,
Thanks for sharing your answers on the question. The main purpose of the question is to know whether it is updated by which Business Rule/UI Action/Server Action/Script Include. Is there any way to it??

[Community Alums]

Hi,

to check the history as per my understanding we need to enable audit on the table it will contain details of who updated and when it got updated. But we might not be able to know how it got updated.

[Sumanth16]

Hi madhav,

Update history of the field---> Please refer to sys_audit (or) sys_audit_history table.
What all the updates on the field-->Please refer to sys_audit (or) sys_audit_history table.
Which business rule/UI action/server-action triggered the update??. --> It is not possible. All these actions perform based on user name. It is not possible to specify which action cause updates on list view (or) form view. You should check scripts (or) conditions of those scripts to find out.
Please mark it as helpful (or) correct if it fix your issue.

Thanks & Reagrds,
Sumanth Meda