how to fix the steps or stages in the form(Process Flow formatter)

Codi
Tera Contributor

Hi Guys,

We have a demand process that has a steps/stage for Draft, Submitted, Screening, Qualified, Approved, Completed and Defer. When we defer the demand it will automatically change the steps to Approved. I already check if there is a Business Rule but no configuration for this process. Is there any configuration that I need to adjust for this? Because I also check the Process flow formatter and the condition for defer and approved show below

markoy_0-1699775134431.png

 

markoy_1-1699775304346.png

markoy_3-1699775367557.png

 

Regards

 

 

5 REPLIES 5

-O-
Kilo Patron
Kilo Patron
Is there any configuration that I need to adjust for this?

This being what?

Codi
Tera Contributor

Hi @-O- 

To fix the issue when choosing the defer it automatically changed to approved.

what I need is whenever the value is defer it will be defer not approved.

 

Thanks

-O-
Kilo Patron
Kilo Patron

What is becomes the State of the Demand when you "defer" it?

Codi
Tera Contributor

It automatically goes to approved,

what we need is when it defer the state also will be defer not approved