how to generate the approval after completion of all the task in the change

[kamleshrathore]

hi team ,

i want to generate the approvals in the approvers tab in the change form after

completion of all the four task as given below in the screen shot.

here i dont want to keep the condition in the task like first task completed then second task should open.

here my all task going to generate together and here i want once all the task completed then approval should generate

plz help me

[Atul Kumar2]

Hi Kamlesh,

You need to check the workflow attached to this change request and you will have to tweak it.

Follow below details.

http://wiki.servicenow.com/index.php?title=Workflow_Concepts

Hope this helps you.

Regards,

Atul Kumar

[tanumoy]

you can add a approval activity after the catalog tasks in workflow like below:

For details on workflow please go through the link Atul has provided

[kamleshrathore]

i followed this step but here i want if both task is completed then only it should go for approval.

but here without completing this both task it is going to approval requested

[Mihir Mohanta · Accepted solution]

1. In the workflow add a workflow condition activity that will wait till all tasks related to that change completed. and connect output of that activity to approval user/approval group activity.

Script inside the wait for condition activity should be like,

// Set the variable 'answer' to true or false to indicate if the condition has been met or not.

//answer = true;

var gr_tsk = new GlideRecord("change_task");

gr_tsk.addQuery('change_request', current.sys_id);

gr_tsk.addQuery('state','!=', 24);

gr_tsk.addQuery('state','!=', 3);

gr_tsk.query();

if (gr_tsk.next()) {

    answer = false;

} else {

    answer = true;

}

Thanks,

Mihir