How to get displayValue of reference on Service Portal

[Mark Roethof]

Hi all,

I'm trying to get the display value of an entered Reference variable on a Catalog Item. So on the Service Portal (= Mobile). Though, how?!

When using for example script editor in Client Script, g_form. doesn't show any usable options. I tried manually to use g_form.getDisplayValue('field_name'), not working. g_form.getDisplayBox('field_name') also does not work (also not with added .value) (i'm doing this on the Service Portal).

Any ideas?

So for example, my reference field is 'location', and I would like to get my hands on the display value of the location (onChange or onSubmit).

I could think of a workaround to do this thru a Workflow or insert Business Rule on the variables, though would like to know if it's possible to get the display value of the just entered Reference variable.

Kind regards,
Mark

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[AnketA]

I am not able to call "g_form. getDisplayBox" method of g_form in my PDI, need help

[Harsh Vardhan]

just to confirm , make sure client script UI Type has set as ALL. 

[Varsha Jadhav1]

Hi mark,

eg: i want to take user location on serviceportal then you need to take v.loc=gr.getDisplayValue('location');

find below attachment