How to get ITIL user report based on the devision

Research
Tera Guru

Hi 
Has any one guide me please

How to fetch the report of ITIL users based on division

Research_0-1700464913462.png

I want to fetch based on division 

Please help me.

Thanks.

1 ACCEPTED SOLUTION

Hi @Research 

 

Create report on Role table and group by user.department.

 

AtulyaLNG_0-1700477369651.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Research 

 

What do you mean by Division? Are you referring to Department table and what is exact use case your want to achieve from this. Please provide more details to guide you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Research
Tera Guru

Hi @Dr Atul G- LNG   Thankyou for responce
Yes same like Department table can we have any other way to achieve this.


Thanks.

Hi @Research 

 

Create report on Role table and group by user.department.

 

AtulyaLNG_0-1700477369651.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************