How to get number on service portal

jonnyyan · ‎04-17-2017

Hi Team,

we are rebuilding the form on customer page from service portal, could you tell me how to get number field, the getNextObjNumberPadded(); not work

Ujjawal Vishnoi · ‎04-17-2017

Hi Johny,

getNextObjNumberPadded function will not work here because there is no source table for this function. Alternatively, You can Glide on the required table and can use newRecord function to get the number like below.

var inc = new GlideRecord('incident');

inc.newRecord();

data.num=inc.number+'';

(My assumption is you have already created number maintenance for your table).

Hope this helps.

Regards,

Ujjawal

View solution in original post

Ujjawal Vishnoi · ‎09-28-2021

Just to make sure we have string in data.num. Kind of Similar as toString() function.

Hope it helps.