Hi all,I wanted to know is there any to convert to List Type field into Choice Type field? If yes then how? As I'm able to convert it from Reference Type field but in not sure how we do it for List field.
gs.hasRole('itil') && newGlideRecord("sys_user").get(gs.getUserID()).company.u_business_unit.getValue().includes('Metro') || gs.hasRole('admin') but is not working. u_buiness_unit = is a custom field on the core company tableI am trying to only let a...
Hi All, I am relatively new to ServiceNow and have been tasked with building a new Catalog Item. On the Catalog item I have variables with names such as "district_name", "district_number", and "county_name". I basically want to fill in those corre...
I'm writing a client script that will allow me to send an alert if a value on a dot-walked table is true. The Client script is being written for the Incident table but need to reference a field in the sys_user table. What is the correct format for ...
Hi everyone! Can somebody help me with my requirement. It should relate incidents and requested items and requested items and incidents. For the incident there is an OOB. But how about the requested item related list? It should get the parent inciden...
I am looking to create a record producer that updates an existing record on a table rather than inserting a new entry. This is to enable a non ITIL user to submit an update on a table that I created for the team. The record producer contains one refe...
We just started playing around with Mobile App Builder and we have made several changes to the tabs at the bottom of the Home page and stuff like that. When we pushed the updates to our test instance, none of the GUI changes were implemented. Is ther...
Hello, I have a requirement to update a field on a sysapproval_approver table with a field from change_request table - anytime this changes. I'm trying to do this by using a BR on change_request to run after / update but no luck so far. Condition: ...
How can show Assignment Group Instead of Assigned to in the Portal?Do I need to clone a new widget and make changes there? Where can I find the place in which i need to change?
We are trying to find out how to search in our flows for keywords. For example, if we need to make a change to all instances of xyz in our flows, how would we perform that search without going through each flow individually and searching through the ...
I am trying to fetch the value of a Document ID field in after business rule but the script is not able to fetch the value of only Document ID field. var unique = current.getUniqueValue();var expenses = new GlideRecord('fm_expense_line');var sc = ex...
Hi All, What do we need to integrate ServiceNow Incident Management and Change Management with Azure DevOps. We have a requirement to send data/record updates bidirectionally between both systems. As an example, we need to send ServiceNow Incident t...
Hi, I'm trying to find out where does this Value id came from?
Hi all, I would like to update "additional comments" field with text when a catalog task (sc_task) state changes to "awaiting caller" state choice, so when I select "awaiting caller" and then save the form, then the additional comments should automa...
Hey everyone,I have a query that I want to add up/down arrow icons on a list reference field. By clicking on the up/down arrows, we can move the selected reference records to our desired positions in the list. How can I do this?It's just as in the fo...
