Hi good people I’m hoping one of you maybe able to help with this I need to force change a value of a before sending a payload Here is an example of the payload, var = body represents the below. The below string to find an update is "customfield_103...
I'd like to pass a sys_user GlideRecord object to "gs.getUser()". Is that possible? For example, in a script include: var u = new GlideRecord('sys_user'); u.get('92ece4dfdb3dd41084cc74b5ae9619d7'); if (u) { if (gs.getUser(u).isMember('Service Desk'...
Hi Community, Is there anyway to export CI and their relationships out of ServiceNow into excel? I think I remember a script somewhere that exports one all Ci's (Assets) with just one level, however is it possible to get an export of more than one l...
Hello, I have requirement to send the CAB Meeting Invites at 10 PM every Monday Night and Wednesday night. I have been successful in scheduling the notification, with one issue. We need the "Refresh Agenda Items" UI Action to be clicked right before ...
Hello everyone. On my form I have a currency field and in the Flow Designer I added an IF branch. IF (datapill to currency field) GREATER THAN 250000 { do stuff} This works fine for amounts 0 to 999999 but as soon as an extra digit is added, it f...
Hi all,I have field with type "Script - Plain" on my custom table and would like to check the javascript object in the field.For example, I would like to get the row/line number for the property "billable" in a server-side script.See please picture...
Hi All, I am trying to reopen a closed complete catalog task and set the state to "Work in progress". I have tried making below changes in the Workflow in a runscript where I am setting the state to 2, work_end, assigned_to fields to null. This runsc...
This is what I have done so far. 1. Created widget called My Assets. 2. Here is my html code: HTML: <h4 class="panel-title"> My Assets </h4> <div> <table> <tr ng-repeat="asset in data.assets"> <td><a href ="nav_to.do?uri=alm_hardware.do?sys_id=...
Hello, I am not able to search any Item from the Service Portal search. I confirmed that No Search is checked as True and Category & Catalog is filled and i am an Admin.
Hi Experts, I need help on background scripting of 5 different change number for change state from review to closed in the change request table. Change number is like change_request.numberINCHG0010144,CHG0010139,CHG0010138,CHG0010127,CHG0010126. Than...
I am creating a notification within a SLA workflow to notify the assignee and assignee's manager when the SLA reaches a certain percentage. I want to include a link to the incident that is being referenced in the e-mail but the way I usually include ...
Hi I'm trying to get response from an https api with ServiceNow outbound rest, but got this error - org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated. I can get response with browser or Post...
Hi All, I need a solution for these two question would appreciate the effort to respond.1)i am struggling to trigger flow designer using service catalog trigger, my instance is madrid, i have install plugin for service catalog support. i am unable to...
Hi ! I need your help. When i'm connecting to my instance https://dev48627.service-now.com/ for loggin I want to be redirect automatically to this logging page = https://dev48627.service-now.com/sp/?id=landing How could I do that please? Thanks
Hello experts, I have an issue in the "ticket conversation" widget. Actually in the server script we have a call to $sp.getStream(tablename, sys_id) to build the stream json object. In that object we are not getting any journal entries (the array str...