All, I have found a strange piece of code in in the OOTB Script Include "ChangeCollisionHelper": /** * Get all the CI GlideRecords that depend on the given CI * * return GlideRecord */ ChangeCollisionHelper.getCIDependants = function (ciSysId) { ...
Hello,I was trying to customize my header menu in the portal. For which I cloned the header menu . Since the Angular-ng template was not cloned I even cloned that as advised in one of the post in the community. But after that also it is not working.T...
Hello, I have an image that I would like to display on a customer portal on my companies instance. I have record for it in System UI -> Images, but the image will not render on the portal. I have the same image on my personal developer instance, a...
Hi there, Is there a way of creating a record in a custom table when the recipient(s) to the inbound email are "****@******.com"? I have been reviewing the ServiceNow Docs and community but can't find a way to do this. I have created a new inbound em...
Hi All, I am using a Select box variable on a catalog under which there are several options. I know I can use None option on top however I want to use -Please Select-option on top. How can I do that please help. Thanks in Advance! Regards, Jitendr...
Hi,I am looking to do the following in ServiceNow... I have a client callable script include with the SOAP response (an XML doc). All I want to do is iterate through the XML document... and obtain all the elements that tag = 'value'. Thanks in adva...
Hi guys, could you explain to me how to override OOB script for example consumables? if I just update it with my script it will not update in future versions?
Hi i want to test one app, hence i have created a developer account, is it somehow possible to install apps on this instanse. because i dont have HI credentials.
In Reporting, why are some columns not available for Group By? Are certain types of fields excluded from the Group By?
Hi: Is there a way to track how many users viewed an incident? Like INC12345? Some audit trail? Thank you, Rita
I've seen several posts on this but nothing that made sense or was accurately answered recently. I want to add a link to another catalog item if a certain selection is chosen. i have a request form for software, if a certain software is selected then...
Hi guys, I am trying to find a way how to determine whether current day is within any holiday schedule.Example:- We have a schedule called "Holidays"- We have schedule entries, a mixture of "does not repeat" and "repeat" occurences, e.g. a) New Year'...
Hello All, I have a catalog item workflow that creates a standard change using a script. This catalog item also has a reference variable pointed at the change table. I would like to update this value to reference the change I created from this script...
I'm using the CMS and wanted to annotate my catalog item form with some instructions without using the help text facility. I know you can create a UI Macro but it seems a waste to have to create and link a new ui macro for each annotation on every it...
Running a fix script to search the ci table for ci's with certain product model sysids, when I find them I am trying to update the CI product model sysid on the ci record with a different product model sys id. I can find the CI using an encoded query...