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Resolved! Will data be lost after an Upgrade Instance?

Hello All,Please help me I'm a begineer of servicenow developer. I'm curretly looking to upgrade from a Rome environment to Sandiego environment.However,I'm concerned that the data(report,Incident,case,script include,,etc)that I've created so far in ...

Yuta3553 by Tera Contributor
  • 1688 Views
  • 4 replies
  • 2 helpfuls

Change default value of "Valid to" on KB Article.

Hey Developers, While creating a new KB Article, "Valid to" default date is 1st Jan 2100. Requirement  : - I want to change it & keep it 3 months from the date of KB creation. While Investigation I have found the Client script & Script Include. which...

Naveen87 by Tera Guru
  • 1478 Views
  • 2 replies
  • 0 helpfuls

Resolved! get JSON object using Table API

Hi All, We have a requirement to build a JSON object of the current record and send it to external system. One of the options that was explored is to call the table API of the same instance and build the payload. Can anyone suggest if there is any ot...

Resolved! top portfolio in epics

Hello!I need to fill in the top portfolio field of the rm_epic table, but it wouldn't let me fill in the data.From what I saw it is a field that autocompletes. I would like to know if anyone knows how it works.In the pm_project table, when the portfo...

MagaliLandini_0-1674225001923.png

ATF - validating worknotes/Additional comments on RITM

Is there any method to validate the worknotes/additional comments value on RITM form. Actual requirement is - I am putting some comments on RITM form from instance and opening the same record in service portal. Used Field Values Validation (SP) metho...

Community Alums by Community Alums  
  • 2827 Views
  • 5 replies
  • 2 helpfuls