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01-20-2025 07:25 PM
Hello !
How can I get build a report on all subscription on my ServiceNow platform.
I can see all entitlements and allocations but I do not see way to convert it into a report.
For reference attaching my PDI screenshot
Solved! Go to Solution.

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01-21-2025 07:56 AM
go to license_details table and extract the excel.
go system definition >> Tables>>look for any subscription table there and extract info.
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01-20-2025 08:10 PM
Is there any way to extract it from backend?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2025 05:49 AM
thats the question, how can I have the subscription management list view export into excel ?
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01-21-2025 06:25 AM
did you check behind that how it fetches the data?
on which dashboard this is present? is that an OOB one?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2025 06:41 AM - edited 01-21-2025 06:43 AM
Hi @Servicenow lear ,
usage_admin role/admin role should have access to edit the Subscription management dashboard.
There are multiple dashboards - Domain compliance overview, Custom table Subscription overview and Custom Application inventory. The name of the table for reports on user access - ua_app_usage, just in case you want to pull a report separately.
All these are editable.
https://www.servicenow.com/docs/bundle/vancouver-platform-administration/page/use/dashboards/applica...
If my answer helped in any way, please mark it as ✅Correct & 👍Helpful
Regards,
Mahathi