How to get sys_id or name of a related list in the condition field of UI action?

Jaydee1 · ‎12-17-2020

Hi All,

Is there any method or way through which I can get the sys_id or name of the related list in the 'condition' of UI action and hide it then on the same related list?

Thanks in advance!

Bala Krishna2 · ‎12-17-2020

Hi Jaydee,

We can achieve this through RP and condition evaluation on script include. Please find below steps

Here I tried to show it only for "incident.parent_incident" related list.

OutCome:

Appearing on Child Incident

Hidden on other related list for same table Incident. Let me know if this helps.

View solution in original post

P_Dinesh Kumar · ‎04-17-2023

Hi @Bala Krishna2, any idea on the below scenario?

We have UI action (xxxx) in multiple related list in same table, now we need to remove that related list UI action in particular related list in agent workspace.