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Emails going to inbox instead of received

Hi Im trying to transform an excel file contained in the email sent to my instance. The problem is its going to the inbox instead of received. i have tried puttinggs.eventLog in the inbound action but that is not even logged. what could be the proble...

Resolved! Text_index event

Hi All,Can anyone tell me when does the 'text_index' event get triggered and what is purpose of triggering this event?Thanks in advance,Aswin Siddalingam

How large can an integer be in ServiceNow?

Hey!I created an integer type field on a form. Whenever I try to insert a number larger or equal to 1000, the system automatically assumes it's 1.000, as in one unit, instead of 1000. I've tried "quantity.replace(/./g , "");" and it doesn't work. As ...

What is GlideXMLUtil()?

Dear Friends,Below is some portion cut from the script which is used to receive XML data from external party. I am able to understand "XMLDocument" which is a script include and we are calling functions define inside it. But i am not able to understa...

ramandeep by Kilo Contributor
  • 3451 Views
  • 1 replies
  • 0 helpfuls

highlight a field red

What would be the best approach to highlight a field red?   The goal is to have all required fields highlighted in red if they are blank or set at a default value.   I have tried using Field Styles with "border-style: solid;       border-color: #ff00...

taddparris by Kilo Expert
  • 4697 Views
  • 10 replies
  • 2 helpfuls

Resolved! Can we add a common view to parent and child tables?

Hello all!!Hope you are having a great Monday morning! So, I have a question about views. I have a parent table, say Task, and it's child tables, Incident, Problem etc. Is there a way for me to create a view for Task, that also applies to all child ...

Setting a Reference and corresponding dot walked fields

Hi Team,I am not sure if this is technically feasible and hence thought of reaching out to the group.Current Layout :On my timecard, I display resource plan which is a reference field and I display the corresponding dot walked fields of Resource Plan...

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kagarwni by Kilo Expert
  • 3628 Views
  • 13 replies
  • 0 helpfuls

Where is the Approval State?

I created a new table named Order without a "State" field. I've set up a workflow, and created a "My Approvals" module. I now need to access the state of the approval in order to send an email if the state changes to "Approved". I created a business ...

Import and Transform Maps - Issues with Parent.

Hi.I have spend many hours and I'm tearing my hair out on this - I've tried so many different things and no joy, even though it seems quite simple (I'd have done it in 2 minutes in SQL Server!)The issue - I'm trying to import Location data, including...

altacc by Giga Expert
  • 2554 Views
  • 5 replies
  • 0 helpfuls

Resolved! Set watch list with business rule

Hello all,We are on Helsinki and using inbound actions with the Service Desk Call plugin. In the inbound action I created I am adding a email address to the watch list on the Call form. When the Call type is set to request, I need the email address o...

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