Hi community,it is the first time I'm trying to set a group approval for an item.For the catalog Item we are using the OOB related list to add the groups to approve the request. For what I was able to see that list is related with the sc_cat_item_app...
Hi ,I have a problem with the subject in the email notifications.The subject gets truncated in the email.Intiially the max length of the subject was 100 in template notification and also in email logs .I have changed the max length in all the 3 place...
Hey All,So I'm currently doing an integration with ServiceNow.However I'm having issues with creating both an Asset and a CMDB_CI item in one post call. simply, I make a POST call to api/now/table/alm_assetwith a dataset populated with all the Asset ...
Hi there,I'm figuring out the best way to do this..In my form, I have 2 fields: caller and hospital.Caller refers to the users table, Hospital refers to the company table.My goal is: whenever I populate the caller field, the system needs to lookup th...
I am looking for something to build during the knowledge 2017 hackthon. I have a few ideas rattling around:1. an update set deployment automation tool, which I started working on last year and already have a significant amount of work into - http...
What I want to achieve: there are 10 groups of 2 people. I need to get at least one approval from each group. If a user is the member of several groups - he needs to approve several times.If I add "Group Approval" activity and select these 10 groups ...
Hi,We are having an issue with the following code - which runs but does not update the reference field we are targeting. Can anyone advise on the code below and why it isn't working?The code is based on the following page http://wiki.servicenow.co...
Hi Friends, phone number validations which is 8 digits character's limit ,it will allow only numbers (will not allow other charters like Special symbols @,$,A..) .can any one give me sample code.Thanks in Advance.
Hi, I am calling a 'script include' in workflow. Script is marked as 'client callable'. This workflow is attached to 'Catalog item'. When I create a request and check workflow, SNow is showing me an error message ; 'GlideAjax is not defined'. Bel...
Hi , i had created one table OUTAGE and created fields (fields present in incident table ) now my requirement is if i select any Reference Field(eg.incident table) in outage table then it should populate all the fields related to that rec...
var qry ="stateNOTIN3,6,7,10";qry += "^business_service=44fb09b16fa96a00e40e0f1aea3ee42c";qry += "^sys_created_onBETWEEN";qry += "javascript:gs.dateGenerate('2016-09-01','00:00:00')";qry += "@javascript:gs.dateGenerate('2016-12-31','23:59:59')";qry+=...
Hello All,Recently we have upgraded ServiceNow instance to Istanbul.Post that we see that the Knowledge articles are not editable in list view.Any help on this is much appreciated.
I want to send an email which has a table in it,Like Sl.no task description 1 TASK001 abcd 2 TASK002 xyzHow can i achieve this?
I am getting response as 404 Not found when I try to call GET API for tables cmdb_ci_service and alm_facilityin The REST API Explorer.. Could you please help me with the same?And also tables like sys_history_line and sys_history_set are not found in ...
Hi,For requirement when assignment group changes to abc ..it should trigger notification.have set up with-insert or updateassignment group changesassignment group is .......Not sure why the notification is not triggered. Even tries with Events based ...
