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Resolved! UI Script and DOM

I'm trying to test a simple UI Script, but feel kind of lost - it's not working.. The idea is very simple - I want to make "Homepage" menu item under Self-Service red. I know the element id, but script is not working... I even added addLoadEvent func...

Screen Shot 2015-12-03 at 10.50.54 PM.png

Set Domain of a record in UI Action

HiI am creating a Demand record from Problem on click of an UI Action. The issue is the resulting demand record is created in the default domain always, where as i want it to be created in the customer domain. In the script i have something like ...d...

Resolved! Changing Jelly CSS

How can I change the padding and width of the ServiceNow fields below:I would like to increase or decrease the reference fields width and pad between each. <table>   <p>When a user account is locked, follow KB Article: 402546<br />Please verify the ...

ui page.PNG

Resolved! Get record on a Service Portal Widget via client script

Hello,I am new to SN and have been trying to get a GlideRecord to display as an alert using an HTML Widget on a Service Portal widget.I was successfully able to load the record, but I get an error message on my console that tells me that I need to us...

jotasolano by Kilo Contributor
  • 9123 Views
  • 6 replies
  • 0 helpfuls

Resolved! Special characters from inbound email

Hello,I was wondering if anyone has had any issues with special characters not showing properly when receiving an email. we set the values of some fields on forms with info from the email and it shows like this:Thanks for any input,Alex

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ahaz86 by Mega Guru
  • 5305 Views
  • 3 replies
  • 0 helpfuls

Resolved! How can I make a checkbox actually mandatory in service catalog?

I have a checkbox that says "check this box if you agree to the policy terms...". I made the variable "mandatory", but I can still click "order now" even when the checkbox is not checked. How can I make it so you can only "order now" after the checkb...

santrym by Mega Expert
  • 6111 Views
  • 12 replies
  • 8 helpfuls

leading zeros missing within number input

Hello Can some one help in my issue.When using the element as a numberfield, leading zeros (e.g. 011) are removed even if the number entered does not break the validation rules (e.g. min, max). Is there an attribute to force the zero to remain in the...

find_real_file.png find_real_file.png
salu by Mega Guru
  • 13343 Views
  • 6 replies
  • 0 helpfuls

Incident autoclose not working

Hello SNC - I need some help on understanding the Incident Autoclose process and how to fix it.   It doesn't appear to be working in my environment, and I'm in need to some help resolving it.1.) System Properties is set to 1:2.) Business Rule is set ...

find_real_file.png find_real_file.png find_real_file.png
richsnipe by Tera Contributor
  • 2986 Views
  • 4 replies
  • 1 helpfuls

pass variable values to filter widgets

Hi Everone, we are trying to list the requested items for a particular user selected in order guide form in helsinki service portal. so basically we want to pass the employee name(referring to user table) to the filter of simple list widget, once the...

orderguide.jpg
bhanuprasad by Tera Contributor
  • 3285 Views
  • 5 replies
  • 1 helpfuls

Obtain user id from user table reference field

One of the fields of my table is a reference type of USER table.The Table is mapped to a module from which I can perform List Editing.Refer the below picture for reference.I am obtaining the User name as the return value from the user table reference...

Screenshot (184).png
eswarijk by Tera Contributor
  • 2706 Views
  • 3 replies
  • 0 helpfuls