Hi All,I am trying to write an ACL,which defines the incidents should be editable only to a particular group.I wrote the below ACL but it is not working.Please correct me if I have done something wrongfunction inc(grp,prio){var usr = gs.getUserID();v...
Hi ,I have a requirement on List Collector (on Maintain Item), On selecting one of the option of the list collector , i want description field should be Mandatory.If the right collector list has Other option selected then the description field should...
This is the issue I see when I expand Linked server. I have verified "test connection " successfully for both Linked server and also ODBC.I have Updated the providers on SQL 2012 as well. Thanks for you advise in advance.Cannot obtain the schema rows...
Hi All,I've created a small scoped app that has a widget and UI page. When Adding the widget to my homepage I get the following error:GlideForm is not allowed in scoped applicationsThe render function of the widget contains the following code based...
Hi All,We have a new requirement to set passwords to new users.We have done third party integration with service-now, now we are able to get the users via REST message and storing those users details in sys_user table, but password field is empty... ...
I am trying to set up an embedded list and use the "Omit Insert Row Condition" property. I have tried but cannot figure out what kind of condition I need to set up so that it will work properly. What I am trying to do is whenever the state on our Sto...
Hi folks,In the global search result returned records, is there a way to add additional column, for example, it currently returns Number, Short Description, SLA Due, Status , etc on Incident table. I was wondering if I can add a new Assigned To colum...
Hello,I cannot figure out how to get this "if" statement to work in a client script. I know it's a syntax issue, but I cannot figure it out.This works: if ((risk == '') && (changeType != 'Standard')) { g_form.removeOption('state',2); // Sumbi...
We have relationships established in our CMDB between Application Instance CIs and the Server CIs that host the instances. And we would like a list of all the Application Instances showing the servers for that instance (see below). What's the bes...
Hi,I have notification for Assessment metrics (Survey) which triggers and survey is received in email. But I do not want to display the URL instead want to show Click here. On clicking "CLICK HERE" it should redirect the survey link._________________...
Hi ThereI have added a search group to look at [alm_asset] and [alm_hardware] and allocated the roles of admin and itil.I would think that If I have these tables selected ServiceNow should perform a search against all fields on both tables, however w...
I currently use an inbound email action that captures the email in a web form outside of ServiceNow, but if the email isn't in a certain format it won't recognize who the caller is and will leave as blank. To avoid this I am trying to find a way to a...
I have a custom field in incident form. As a service desk user, I want to log history of change in custom field in Incident form's activity log, so that I can check activity logs when these fields are changed.How can i achieve this requirement?Thanks...
How can I import and use already created application in my instance? I have a xls file. But how to import that all data from Import sets and to use application by the proper way?
I need to process following type of json data in client script{"mainCIid":"0b5999ee37f432007deb98a543990e14","roles":[{"perimeterIds":"e4c389cc0fd731006c18929792050e42,dace047f0f7852406c18929792050e8b","perimeterNames":"String 1, String 2"}]}perimete...
