How to get task_sla fields in sc_task report

Sri63
Mega Expert

Hi want to have task_sla fields in my sc_task table report.

Report: Test_report

Table: sc_task

find_real_file.png

I want to have these 2 fields (task sla fields) in my report related to that task

find_real_file.png

1 ACCEPTED SOLUTION

Alikutty A
Tera Sage

Another alternative is to use the OOB database view named "sc_task_sla"

You can report on this table and add required fields from sc_task and task_sla tables on your list view.

Thanks!

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6 REPLIES 6

Alikutty A
Tera Sage

Hi,

You can do the opposite here. Create a report on the Task SLA table and add the fields of your SC task by Dot walking on the Task field column. This should give you the required results.

Thanks!

 

Alikutty A
Tera Sage

Another alternative is to use the OOB database view named "sc_task_sla"

You can report on this table and add required fields from sc_task and task_sla tables on your list view.

Thanks!

Got it . Thanks Ali

What is i want to display Variables from sc_req_item  table. 

When I create report from task_sla or sc_tasl_sla , it is not accepting req item variables