How to get the notifications/emails listed in the activity log of a catalog task

[velvet]

How can I get the SNOW to make an entry in the activity log of a SCTASK, that an email was sent.  We have it set for Incidents but not for SCTASKs.

[Nia McCash]

You need to configure the activity filter for each task type individually.  See https://docs.servicenow.com/bundle/kingston-platform-user-interface/page/administer/form-administrat...

[Allen Andreas · Accepted solution]

Hi,

While the above post isn't wrong, I'm just throwing out there the exact process in a quick, consumable way.

Within the form with the activity log you want to see the emails on, click the antenna looking icon to the right and select "Sent/Received Emails". Then they will show:

Please mark reply as Helpful/Correct, if applicable. Thanks!