Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to get the sys id of the question choice?

Community Alums
Not applicable

Hi,

I am working on the enhancement. How to get the sysid of the question_choice?

 

question1.PNG

 

question2.PNG

 

question3.PNG

 

But when I do this I get a different sys_id.

 

question4.PNG

 

Where did my coleague get the sysid from?

 

Regards

Suman P.

1 ACCEPTED SOLUTION

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Looks like the sys_id is form question table.

From Left nav type question.list. and search for sys_id.

 

Should be this question

AnuragTripathi_0-1721039575628.png

 

 

-Anurag

View solution in original post

3 REPLIES 3

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Looks like the sys_id is form question table.

From Left nav type question.list. and search for sys_id.

 

Should be this question

AnuragTripathi_0-1721039575628.png

 

 

-Anurag

SN_Learn
Kilo Patron
Kilo Patron

Hi @Community Alums 

 

The sys_id is of the Question - 'contact center application'

 

Example:

 

In the [question_choice] table, Question field is 'What are you having difficulties with? ', You need to click on it and open it.

SN_Learn_0-1721040428440.png

Once, opened it will look like below. here, you will find the sys_id.

SN_Learn_1-1721040535626.png

 

 

Now, using this sysID we will filter on the [question_choice] table as below:

 

SN_Learn_2-1721040636010.png

SN_Learn_3-1721040679339.png

 

 

Mark this as Helpful / Accept the Solution if this helps

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

Ayushi12
Mega Sage

Hi @Community Alums 
The sys_id mentioned in reference qualifier is the sys_id of the question Contact center Application.

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

Thanks!