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07-15-2024 03:10 AM
Hi,
I am working on the enhancement. How to get the sysid of the question_choice?
But when I do this I get a different sys_id.
Where did my coleague get the sysid from?
Regards
Suman P.
Solved! Go to Solution.
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07-15-2024 03:31 AM - edited 07-15-2024 03:33 AM
Hi,
Looks like the sys_id is form question table.
From Left nav type question.list. and search for sys_id.
Should be this question
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07-15-2024 03:31 AM - edited 07-15-2024 03:33 AM
Hi,
Looks like the sys_id is form question table.
From Left nav type question.list. and search for sys_id.
Should be this question
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07-15-2024 03:52 AM
Hi @Community Alums
The sys_id is of the Question - 'contact center application'
Example:
In the [question_choice] table, Question field is 'What are you having difficulties with? ', You need to click on it and open it.
Once, opened it will look like below. here, you will find the sys_id.
Now, using this sysID we will filter on the [question_choice] table as below:
Mark this as Helpful / Accept the Solution if this helps
Mark this as Helpful / Accept the Solution if this helps.
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07-15-2024 04:10 AM - edited 07-15-2024 04:11 AM
Hi @Community Alums
The sys_id mentioned in reference qualifier is the sys_id of the question Contact center Application.
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."
Thanks!