How to get the sys id of the question choice?

Community Alums
Not applicable

Hi,

I am working on the enhancement. How to get the sysid of the question_choice?

 

question1.PNG

 

question2.PNG

 

question3.PNG

 

But when I do this I get a different sys_id.

 

question4.PNG

 

Where did my coleague get the sysid from?

 

Regards

Suman P.

1 ACCEPTED SOLUTION

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Looks like the sys_id is form question table.

From Left nav type question.list. and search for sys_id.

 

Should be this question

AnuragTripathi_0-1721039575628.png

 

 

-Anurag

View solution in original post

3 REPLIES 3

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Looks like the sys_id is form question table.

From Left nav type question.list. and search for sys_id.

 

Should be this question

AnuragTripathi_0-1721039575628.png

 

 

-Anurag

SN_Learn
Kilo Patron
Kilo Patron

Hi @Community Alums 

 

The sys_id is of the Question - 'contact center application'

 

Example:

 

In the [question_choice] table, Question field is 'What are you having difficulties with? ', You need to click on it and open it.

SN_Learn_0-1721040428440.png

Once, opened it will look like below. here, you will find the sys_id.

SN_Learn_1-1721040535626.png

 

 

Now, using this sysID we will filter on the [question_choice] table as below:

 

SN_Learn_2-1721040636010.png

SN_Learn_3-1721040679339.png

 

 

Mark this as Helpful / Accept the Solution if this helps

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Mark this as Helpful / Accept the Solution if this helps.

Ayushi12
Mega Sage

Hi @Community Alums 
The sys_id mentioned in reference qualifier is the sys_id of the question Contact center Application.

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

Thanks!